Connect with us

Don't hesitate to say hi, we'd love
to get to know you and help you with your booking requirements.

Fill in the form below or use our support chat.

Contact Us
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Frequently asked questions

Some FAQ's for quick answers to your questions.

How does a customer make a booking through 'Reserve with Google'?
Show FAQ
'Google with Reserve' is a Google product which is available through Google Search and Google Maps.

When your customers search for your business on Google Search or Google Maps they can directly book with you. They will find a 'Schedule' or 'Book Online' button like the ones shown below.

Book Online Button
Reserve With Google Schedule Button
After taping the 'Schedule' or 'Book Online' button they wlll be presented with your available services and the available slots from your 'Go Book Me In' calendar, from these available slots your customer will be able to book a slot or class with you.
Do bookings made through 'Reserve with Google' sync with bookings made with 'Go Book Me In' app and website?
Show FAQ
The 'Go Book Me In' platform is fully integrated with 'Google with Reserve'.

Yes bookings made via 'Reserve with Google' will be just like placing a booking from the 'Go Book Me In' app or website, only available slots will be presented to your customers, and you will get an email and\or notification when the booking is made, we will then block out the slot on your\staff members calendar.   Any further changes can then be made by you through the 'Go Book Me In' Admin app. Your customers will also be able to modify\cancel bookings via 'Reserve with Google'   and you will receive notifications on these also.
Which booking slots will be available to customers to 'Reserve with Google'?
Show FAQ
Your 'Go Book Me In' staff calendar will be sync'd with 'Reserve with Google'

Your customers will only be shown available slots that are available in your staff calendar, these slots are updated in real time, so you won't have to worry about double bookings
How much does it cost to have bookings via 'Reserve with Google'?
Show FAQ
We don't charge anything additional on top of your 'Go Book Me In' subscription for 'Reserve with Google'.

We believe 'Reserve with Google' is a great tool to grow your business. As long as your business operates within our pricing tiers we do not charge any additional fee for bookings that are received through 'Reserve with Google'.

Tap here to see our pricing and subscription tiers.
How quickly will I see the 'Book Online' button appear?
Show FAQ
If the business details you submit to us pass Google verification and review, you should see your 'Book Online' button on your Google Business Profile within 78 hours, in most cases this will be in less than 24 hours. If you do need to start bookings quicker you can always use our booking widget and app.
How can I remove my booking button or deactivate my account
Show FAQ
If you would like to remove your integration with Reserve with Google or delete your account on our platform please use our Opt Out Form.
Can I change my plan later?
Show FAQ
Yes, you can upgrade and downgrade plans. Please note if you do downgrade then we will apply restrictions on the number of calendars, bookings and staff members, which may mean you lose your data if do have more bookings, calendars or staff members than your new subscription allows.
What is your cancellation policy?
Show FAQ
You can cancel at anytime as long as you give 5 days notice before the renewal date. If you are on a monthly or annual subscription your subscription will come to an end at the end of your billing period. We do not offer refunds on cancelled subscriptions. To cancel please use our Opt Out Form
How does billing work?
Show FAQ
You will get billed on the first day you subscribe to our platform. We will auto-renew your subscription until it is cancelled. If a payment for the subscription fails we may restrict or cancel your subscription.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team on WhatsApp, contact us via our support form or email us

Contact Us